AMC Plans | Scotnix Technology

Server room and rack infrastructure maintained under AMC

Annual Maintenance Contracts

Choose a plan that fits your business. Our AMC covers preventive maintenance, priority support, and guaranteed response times — so your IT infrastructure never lets you down.

AMC Plans

Silver, Gold & Platinum — pick your coverage level

Silver

Silver Plan

Essential coverage for growing businesses

✓ Quarterly preventive maintenance visits
✓ Remote support — 8×5 (Mon–Fri)
✓ 48-hour on-site response time
✓ Basic network health check
✓ Software patch & update management
✓ Email & phone support
✗ Priority escalation
✗ Hardware replacement coverage
✗ Dedicated account manager

Get Silver Plan

Most Popular

Gold

Gold Plan

Comprehensive coverage for critical infrastructure

✓ Monthly preventive maintenance visits
✓ Remote support — 8×7 (Mon–Sun)
✓ 24-hour on-site response time
✓ Full network & security health audit
✓ Software patch & update management
✓ Email, phone & WhatsApp support
✓ Priority escalation
✓ Partial hardware replacement coverage
✗ Dedicated account manager

Platinum

Platinum Plan

Maximum protection with zero-compromise uptime

✓ Bi-weekly preventive maintenance visits
✓ Remote support — 24×7 (all days)
✓ 4-hour on-site response time
✓ Full network, security & compliance audit
✓ Software patch & update management
✓ Email, phone, WhatsApp & on-call support
✓ Priority escalation — direct engineer line
✓ Full hardware replacement coverage
✓ Dedicated account manager

Get Platinum Plan

Full Plan Comparison

Feature	Silver	Gold	Platinum
Preventive Visits	Quarterly	Monthly	Bi-weekly
Remote Support Hours	8×5	8×7	24×7
On-site Response	48 hrs	24 hrs	4 hrs
Network Health Check	Basic	Full	Full + Compliance
Software Updates	✓	✓	✓
Priority Escalation	—	✓	✓
Hardware Coverage	—	Partial	Full
Dedicated Account Manager	—	—	✓
SLA Guarantee	Best Effort	99% Uptime	99.9% Uptime

Not sure which plan is right for you?

Our team will assess your infrastructure and recommend the best AMC coverage for your business size and budget.

Request Free Consultation